Privacy Policy
At Kountouris Car Rentals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit a contact form, send a booking request, or use our services.
This Privacy Policy applies to the website:
https://kountouriscarrentals.gr/
1. Who We Are
The data controller responsible for the processing of your personal data is:
Kountouris Car Rentals
Folegandros, Cyclades, Greece
Email: [email protected]
For any questions regarding this Privacy Policy or the way we process your personal data, you may contact us at the email address above.
2. What Personal Data We Collect
Depending on how you use our website and services, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Booking details
- Arrival and departure details
- Vehicle preferences
- Transfer details, where applicable
- Message content submitted through our contact or booking forms
- Technical data, such as IP address, browser type, device type and website usage data
- Cookie preferences and consent choices
- Analytics and advertising data, where consent has been provided
We only collect the personal data that is necessary for the purposes described in this Privacy Policy.
3. How We Collect Your Data
We may collect personal data when you:
- Submit a contact form
- Send a booking request
- Request information about car rentals, VIP transfers or other services
- Contact us by email or telephone
- Visit and browse our website
- Accept or manage cookies through our CookieYes consent banner
4. Why We Use Your Personal Data
We process your personal data for the following purposes:
- To respond to your enquiries
- To process booking requests
- To communicate with you regarding your request or reservation
- To provide information about our car rental, VIP transfer and related services
- To improve our website, services and user experience
- To measure website traffic and performance, where consent has been provided
- To manage advertising and remarketing activities, where consent has been provided
- To ensure website security and proper functionality
- To comply with legal, tax, accounting or administrative obligations
5. Legal Basis for Processing
We process your personal data only when there is a lawful basis to do so, including:
- Contractual necessity, when processing is required to respond to a booking request or provide our services
- Legitimate interest, such as responding to enquiries, improving our services and protecting our website
- Legal obligation, when we are required to keep or process data for legal, accounting or tax purposes
- Consent, where required, for example for analytics cookies, advertising cookies, remarketing tools or optional tracking technologies
You may withdraw your consent at any time through the cookie settings available on our website.
6. Contact Forms and Booking Forms
When you submit a contact form or booking request through our website, we collect the information you provide in order to respond to your request and, where applicable, process your reservation.
The information submitted may include your name, email address, phone number, travel details, vehicle preferences, transfer details and any additional message you choose to provide.
We use this information only for communication, service provision and booking-related purposes.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide proper functionality, improve user experience, analyse website traffic and support advertising activities.
We use CookieYes to manage cookie consent and allow visitors to accept, reject or customise cookie preferences.
Cookies may include:
- Necessary cookies, required for the website to function properly
- Analytics cookies, used to understand how visitors use our website
- Marketing cookies, used for advertising, conversion tracking and remarketing, where applicable
Necessary cookies may be used without prior consent because they are required for the proper operation of the website. Optional cookies, such as analytics and marketing cookies, should be activated only after the visitor has provided consent.
You can change or withdraw your cookie consent at any time through the cookie settings available on our website.
8. Analytics and Advertising Tools
Subject to your consent, our website may use the following third-party tools:
Google Analytics
Google Analytics helps us understand how visitors use our website, which pages they visit and how we can improve the website experience.
Google Ads
Google Ads may be used for advertising, conversion tracking and measuring the performance of our campaigns.
Meta Pixel
Meta Pixel may be used for measuring advertising performance, creating audiences and remarketing through Meta platforms, such as Facebook and Instagram.
These tools may collect information such as your IP address, device information, browser information, website activity and interaction with our ads or website pages.
These tools should be managed through CookieYes and activated according to the user’s consent choices. CookieYes provides consent management options and Google Consent Mode integration for managing consent signals related to Google services.
9. Third-Party Services
We may use third-party services that help us operate our website and provide our services, including:
- Website hosting providers
- Email and communication services
- Form and booking management tools
- CookieYes for cookie consent management
- Google Analytics
- Google Ads
- Meta Pixel
- Google Maps, where embedded on the website
- Security and anti-spam tools
- Social media platforms, when you interact with our social media links or pages
These third parties may process personal data according to their own privacy policies and applicable data protection laws.
10. How Long We Keep Your Data
We keep your personal data only for as long as necessary for the purposes for which it was collected.
Indicatively:
- Contact form enquiries may be kept for as long as necessary to respond and follow up
- Booking-related information may be kept for the period required for service, accounting, tax or legal purposes
- Cookie consent records may be stored according to the settings of CookieYes
- Analytics and advertising data may be retained according to the settings of the relevant third-party tools
When personal data is no longer necessary, it is securely deleted or anonymised.
11. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Your Rights
Under the GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Request restriction of processing
- Object to the processing of your data
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the competent data protection authority
The data controller must facilitate the exercise of data subject rights under GDPR.
To exercise your rights, you may contact us at:
13. Complaint to the Data Protection Authority
If you believe that your personal data is not being processed lawfully, you have the right to lodge a complaint with the competent supervisory authority.
For Greece, the competent authority is:
Hellenic Data Protection Authority
Website: dpa.gr
14. Links to Other Websites
Our website may contain links to third-party websites, such as social media platforms, maps or other external services.
We are not responsible for the privacy practices or content of third-party websites. We recommend that you read their privacy policies before submitting any personal data.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, third-party tools or legal requirements.
The latest version will always be available on this page.
Last updated: 30/04/2026
